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ACCESSIBILITY

At Pennicott Wilderness Journeys, we are committed to creating an inclusive and welcoming experience for all guests.

We understand that everyone's needs are different and we will do our best to ensure your journey is safe, comfortable and enjoyable.

Our approach is based on transparency and support: we provide clear information about boats and buses so you can make informed choices, and we work closely with you to accommodate your needs wherever we can.

 

Accessibility Guides

We have created Accessibility Guides which provide helpful information about our boats and buses used on each tour, to help guests evaluate the suitability of each experience to their individual needs: 

Accessibility Guide - Bruny Island Cruises

Accessibility Guide - Bruny Island Traveller

Accessibility Guide - Cape Raoul Cruises

Accessibility Guide - Freycinet Aqua Express

Accessibility Guide - Iron Pot Cruises

Accessibility Guide - Tasman Island Cruises

Accessibility Guide - Tasmanian Seafood Seduction

Accessibility Guide - Wineglass Bay Cruises

 

In addition we also have an Australian Tourism Industry Council Accessibility Report available for download

ATIC Accessibility Report

 

Our Team

Our friendly, trained staff are dedicated to providing excellent customer service that is responsive to guest needs. Recognised with multiple awards for service excellence, our team is here to support you in finding the right tour and to assist throughout your journey. We encourage you to share your requirements with our Customer Relations team when making your booking.

 

Wheelchair Accessible Vessels

  • Wineglass Bay Cruises - wheelchair accessible vessel for Vista Lounge (downstairs) with an accessible toilet
  • Cape Raoul Cruises - wheelchair accessible vessel

Carer Support

We recognise the important role of carers and offer discounts for recognised carers (eg holders of Companion Cards)

 

Contact Us

If you have any questions or specific requirements please reach out to our friendly team. 

Phone +61 3 6234 4270

Email info@pennicottjourneys.com.au